User Tools


Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
Next revision Both sides next revision
cloudtranscoder [2018/08/07 19:59]
lcmsupport
cloudtranscoder [2018/08/08 23:50]
lcmsupport [Initial setup]
Line 1: Line 1:
-Live cloud transcoders take a single high quality stream as input and re-encode the video into 4 output streams at different resolutions and bit rates, allowing for smooth playback across device types and higher quality for those with better internet connections. Transcoders are typically available to use in 2-5 minutes after starting.+====== ​Live Cloud Transcoder ======
  
-Beta Notice: The live cloud transcoder service is currently in beta. During this timeyou will not be charged ​for usage. When the beta period ends, all accounts will be given an initial allotment of credits. Plus level and higher ​accounts will receive additional credits each monthAdditional credits will be available ​for purchase.+Live cloud transcoders take a single high quality stream as input and re-encode the video into 4 output streams at different resolutions and bit ratesallowing ​for smooth playback across device types and higher ​quality for those with better internet connectionsTranscoders are typically ​available ​to use 5 minutes after starting.
  
-The live transcoder ​expects ​an input video of at least 1280x720 with a 16x9 aspect ratio. ​ If you need something ​different, please contact us.+//**Beta Notice:​** ​The live cloud transcoder ​service is currently in beta. During this time, you will not be charged for usage. When the beta period ends, all accounts will be given an initial allotment of credits. Plus level and higher accounts will receive additional credits each month. Additional credits will be available for purchase.//​ 
 + 
 +A minimum ​input video feed of 1280x720 with a 16x9 aspect ratio is highly recommended.  If your equipment output is different, please contact us so we may provide assistance or adjust your account settings.
  
 === 16x9 (Widescreen) Video: Recommended Live Bit Rates === === 16x9 (Widescreen) Video: Recommended Live Bit Rates ===
Line 21: Line 23:
 | 480x270 | 360 | | 480x270 | 360 |
  
-You can also simulcast to additional services such as Facebook Live (available now) and YouTube (coming soon).+You can also simulcast to additional services such as [[cloudtranscoderfb|Facebook Live]] (available now) and YouTube (coming soon). 
 + 
 +==== Initial setup ==== 
 + 
 +The cloud transcoder runs both on a weekly schedule and on demand. ​ The transcoder must be running before you can begin sending a stream to be broadcasted. 
 + 
 +Select **Media -> Transcoder** 
 + 
 +Under "​Transcoder Configuration",​ set the location to the city closest to you.  Select the console you would like to broadcast to.  If you have not created a live console before, one named "​Live"​ will be created for you.  Click "​Save"​. ​ Additional options for schedule and control will be visible once this is saved. 
 + 
 +{{:​transcoder1.png?​nolink|}} 
 + 
 +If you'd like the transcoder to start automatically before your services, you can put it on a schedule. ​ Click "New Entry" for each scheduled service time. If you have multiple services with less than an hour between them, we recommend combining the service times. ​ Although it normally only takes about 2 minutes to start, for best results you will want to schedule the transcoder to start at least 20 minutes before your service start time.  You will also want to leave additional time at the end to account for a service running long or if you'd like your live video to be recorded and auto-uploaded for on demand and simulated live playback. 
 + 
 +The start time is in 24 hour format. ​ The example below shows a Sunday service starting at 9:30am (with the transcoder starting at 9:00am) and a longer Wednesday service starting at 7:00pm (with the transcoder starting at 6:30pm). 
 + 
 +After you have added all your scheduled times, click "​Save"​ 
 + 
 +{{:​transcoder_schedule1.png?​nolink|}} 
 + 
 +At the bottom, there is a "​Control"​ section that allows you to start the encoder manually (not on schedule) or extend the running time in the event of a service running longer than expected.